【作 者】：
郁晓华， 丛培卿， 徐显龙
【关 键 词 】：
管理信息化； 高等教育管理； 高等教育信息化； IT治理； 案例
【栏 目】：
教育信息化
【中文摘要】：
高等教育管理信息化作为高等教育信息化发展的重要组成之一，随着信息化建设工作的深入推进，迎来了前所未有的机遇与挑战。为从发达国家的优秀实践成果中寻求今后的发展之道，按照专业性、典型性和可靠性的选取原则，基于应用和服务系统、信息化保障体系、技术支持与服务基础的三大观察维度，54个国内外优秀实践案例被加以整理和分析，揭示了当前高等教育管理信息化建设的核心问题和发展趋势，包括管理服务的集成化，业务流程的重构，IT战略领导的定位，基于云策略的服务架构等等；同时，密歇根大学的管理信息化作为典型案例被加以剖析，展示了协同共治的管理机制从萌芽到建立再到深化的建设脉络和发展博弈，以及组织、人员、资金与制度在保障体系方面的协同共进。
【英文摘要】：
As an important component of higher education informatization, the management informatization of higher education is now facing unprecedented opportunities and challenges. In order to obtain successful experience from developed countries for its future development, 54 excellent cases at home and abroad are sorted out and analyzed. Those cases are selected in accordance with three principles of professionalism, typicality and reliability, and are based on three observation dimensions, namely application and service system, informatization supporting system, technical support and service infrastructure. As a result, core issues and trends of management informatization of higher education are revealed, including the integration of management services, the reconstruction of business processes, the position of IT strategic leadership, and the cloud strategy-based service architecture etc. Meanwhile, the practice of University of Michigan is analyzed as a typical case. Consequently, the establishment and mature of co-governance management mechanism as well as the synergies of organizations, people, funds and policies in the aspect of supporting system are demonstrated.